1. Adult audience and safety
Zelya Lite is intended only for people who are 18 years of age or older. Do not use Zelya Lite if you are under 18. All people depicted in content you upload, edit, request, or generate must be adults aged 18 or older, and you must have the rights and permissions needed for your use.
If you believe a minor has provided information to Zelya Lite or that a Zelya Lite account or piece of content involves a minor, contact support@zelya.ai with the relevant account, task, or content reference. Do not attach or redistribute suspected illegal material. We may restrict access, preserve necessary evidence, and report matters when required by applicable law.
2. Information we collect
We collect information needed to operate, secure, support, and improve Zelya Lite. The exact information depends on how you use the app and which features are available.
Account and authentication information
- Your account email, display name, profile image, User ID, age confirmation, language, preferences, and account settings.
- Authentication and session information, plus identifiers or profile information received from a sign-in provider you choose, where that sign-in method is available.
- Credits, entitlements, subscription status, and other account-state information needed to provide purchased or included features.
Content you provide and create
- Images and videos you upload, photos you edit or animate, prompts, template choices, generation settings, and other instructions.
- Generated images, videos, edits, and other results created through Zelya Lite, together with related task and processing records.
- Favorites, support messages, feedback, reports, and safety-review information. Content you choose to publish or share may be visible according to that choice.
Orders and transaction information
- Order and purchase identifiers, product information, amount, currency, status, timestamps, entitlement, and other records needed to verify or support a transaction.
- Full payment-card details are handled by the relevant app store or payment processor. Zelya Lite support will never ask you to email a password, payment-card number, or Play purchase token for an account-deletion request.
Device, usage, and network information
- Device type, operating system, app version, language, and app or feature settings.
- IP address, network and request information, approximate country or region inferred from network information, timestamps, and feature or generation activity.
- Error, diagnostic, security, fraud-prevention, and abuse-prevention records needed to keep the service working and safe.
3. How we use information
- Create and maintain accounts, authenticate users, and provide customer support.
- Process uploads, prompts, edits, generations, and other requests; deliver results and maintain account state.
- Verify purchases, deliver entitlements, and maintain necessary transaction records.
- Send service, security, support, or notification messages where applicable.
- Detect, investigate, and prevent prohibited content, fraud, abuse, security incidents, and Terms violations.
- Troubleshoot, analyze service performance, maintain reliability, and improve Zelya Lite features.
- Comply with applicable law, respond to lawful requests, and protect users, Zelya Lite, and others.
4. AI processing and safety review
Zelya Lite sends the content and instructions needed for a requested task to hosting, storage, safety, and AI-generation providers as needed to produce and deliver the result. Automated or manual safety systems may review prompts, uploads, generated results, reports, and related records to detect prohibited or harmful content and to enforce our Terms.
AI-generated results can be inaccurate, unexpected, unsuitable, or similar to content produced for someone else. Review every result before using, publishing, or relying on it. Zelya Lite does not guarantee a particular output, its accuracy, its uniqueness, or its fitness for a specific purpose.
5. When information is disclosed
We disclose or process information with service providers and systems as needed for service delivery, customer support, security and fraud prevention, safety review, transactions, or legal obligations. These may include providers of cloud hosting, media storage and delivery, AI processing, authentication, notifications, payment processing, and support tooling, as well as Google Play where you use its billing or subscription services.
We may also disclose information when required by applicable law; when reasonably necessary to investigate abuse, protect safety, enforce our Terms, or protect legal rights; or in connection with a merger, acquisition, financing, or transfer of the relevant service, subject to appropriate safeguards. Content you choose to share or publish is visible according to that choice.
6. Security and international processing
Zelya Lite uses technical and organizational safeguards intended to protect information, including access controls and encryption for data in transit where supported. No transmission, account, or storage system can be guaranteed completely secure. Keep any access links and account credentials confidential.
Zelya Lite and its service providers may process information in countries other than the one where you live. Where required, we use applicable safeguards for that processing and limit access to the purposes described in this policy.
7. Retention and account deletion
We retain account information and associated records while your account is active and as reasonably needed to provide the service, support you, maintain security, resolve disputes, and meet legal obligations. Zelya Lite does not provide long-term or permanent image or video storage. Download results you want to keep; availability in your account is not a guarantee that every stored copy has already been removed.
After a verified deletion request is successfully processed, Zelya Lite removes or no longer makes accessible the app-facing account and associated personal profile, authentication links, settings, private uploads and processing data, prompts and generation records, generated results, wallet and subscription entitlements, notifications and device associations, and other account-owned service records. The public Zelya Lite Account Deletion page explains how to submit a request.
Completed purchase and transaction records, limited security logs, anti-abuse records, and other necessary records may be retained or anonymized where needed for accounting, tax, refunds, dispute handling, fraud prevention, safety, or legal obligations. Retained records are restricted to those purposes. Temporary processing copies, caches, and backups may remain after app-facing data is removed and are cleared through applicable operational lifecycles. We do not promise immediate deletion of every copy or a single fixed deletion deadline for every data category.
8. Your choices and controls
- You may request access, correction, export, or deletion of your information, subject to applicable law and the retention exceptions above.
- You can manage available notification and privacy controls in the Zelya Lite app or Android settings.
- You can opt out of marketing messages using the method provided in the message, where applicable.
- Google Play subscriptions must be managed or cancelled separately in Google Play. Deleting your Zelya Lite account or uninstalling the app does not automatically cancel a Google Play subscription.
To make a privacy request, email support@zelya.ai. We may ask for information needed to verify account ownership, but we will not require your password, payment-card details, or original images by email.
9. Analytics and attribution
Zelya Lite uses Google Firebase Analytics to measure app and feature use and Adjust to measure installation sources and campaign performance. These services may process app-instance or device identifiers, the Android advertising ID where available, device and network information, installation or campaign information, and events such as registration, generation requests, checkout and confirmed purchases. Purchase events may include amount and currency.
Our analytics events do not include your prompts, uploaded images, generated media, email address, password or raw Play purchase tokens. These service providers process data under their respective terms and privacy practices. You can manage available advertising-ID and privacy controls in Android settings. The use of analytics or attribution does not mean the app displays third-party advertisements.
We may update this policy as Zelya Lite features or legal requirements change and will revise the effective date above. Additional notice will be provided where required.
10. Contact
For privacy questions or requests, contact:
When contacting us, provide your account email or User ID and a concise description of the request. Never send a password, payment-card number, one-time verification code, Play purchase token, or original private image unless a verified Zelya Lite support process specifically provides a secure method for the purpose. For account deletion, use the subject Zelya Lite account deletion and follow the dedicated instructions.